SUMAN MANDAL

Directed cross-functional Agile teams and led end-to-end development of customer-facing applications, achieving significant improvements in efficiency and data accuracy for clients. Spearheaded strategic product roadmapping, GTM strategies, and collaboration across diverse teams to reduce bottlenecks and accelerate time-to-market.

• Directed a cross-functional Agile team, serving as an extended partner for client 'Agriwatch'.
• Led end-to-end development of a customer-facing application, internal data management platform, and lead management module, achieving a 40% reduction in manual work and a 25% improvement in data accuracy.
• Crafted strategic product roadmaps aligned with market needs, ensuring timely delivery of critical milestones.
• Developed and executed a comprehensive Go-to-Market (GTM) strategy, ensuring successful product launch.
• Collaborated with product designers to create interactive Figma prototypes, enhancing User Experience (UX), reducing design iterations by 35%, and accelerating stakeholder buy-in.
• Achieved 100% project milestone completion through meticulous planning and execution.
• Spearheaded cross-functional collaboration across engineering, design, and vendor teams, reducing project bottlenecks by 30% and improving overall time-to-market.

Developed and executed agile-driven product strategies for a comprehensive LMS platform, significantly increasing Daily Active Users and revenue. Optimized features based on customer usage data, reducing churn and improving conversion rates. Led hypothesis-driven experiments and mapped user journeys to enhance overall user engagement and experience.

• Developed and executed agile product strategies for ProAlley, driving 30% Daily Active User (DAU) growth.
• Designed and developed a comprehensive Learning Management System (LMS) platform, integrating live classes and webinar capabilities.
• Partnered with leadership to craft strategic and financial plans, contributing to a 15% increase in revenue.
• Collaborated with cross-functional teams and external vendors, ensuring 95% on-time product launches.
• Defined key metrics to monitor user engagement, adoption rates, and feature usage.
• Analyzed customer usage data to optimize features, reducing churn by 18% and improving conversion rates by 12%.
• Developed comprehensive product roadmaps aligned with business goals.
• Led hypothesis-driven experiments to test product features and user flows, leveraging Scrum sprints.
• Mapped user journeys to identify friction points, optimizing user experiences and improving engagement metrics.

Led a 10-member cross-functional team in product management, UI/UX, operations, and sales. Spearheaded the conceptualization of an AI-powered marketing automation platform and defined core product features. Conducted extensive market research and coordinated across teams to translate product concepts into MVP.

• Led a cross-functional team of 10, comprising Product Managers, UI/UX Designers, Operations, and Sales Executives.
• Designed and executed impactful marketing campaigns, introduced new services, and fostered a culture of problem-solving.
• Spearheaded the conceptualization and development of an AI-powered marketing automation platform for small entrepreneurs.
• Conducted comprehensive market research and customer interviews to validate product concepts and identify key pain points.
• Defined core product features, including functionalities for WhatsApp, Facebook, and Google marketing automation.
• Coordinated across engineering and design teams to align feature scope and translate requirements into Minimum Viable Product (MVP).

Successfully launched key educational products like 'Adaptive Mock Test' and 'Personalized Study Planner,' driving significant month-over-month growth and high NPS scores. Led UI/UX design teams and collaborated with sales, engineering, and customer success for seamless product delivery.

• Successfully launched 'Adaptive Mock Test' and 'Personalized Study Planner' products, contributing to 35% month-over-month growth and an NPS score of 87.
• Led a team of UI/UX designers to create seamless digital learning experiences.
• Collaborated with sales, engineering, and customer success teams to ensure seamless product delivery.

Streamlined business processes by leveraging BPM-PEGA, analyzing user requirements, and delivering actionable insights through detailed progress tracking.

• Streamlined business processes by leveraging BPM-PEGA, conducting user requirements analysis, managing bug reports, and delivering actionable insights through detailed progress tracking.